This GTC apply to therapeutic counseling and training provided by SM Training & Counseling.
Treatment contract
General provisions pertaining to the treatment agreement between the therapist, Sergei Malkin, SM Training & Counseling and the client / clients
1. If the client has agreed on a new date for a follow-up meeting after the first session, this is a treatment agreement. This treatment agreement is recorded in writing.
2. The treatment agreement is twofold:
a. The therapist and the client enter into a relationship with each other for a certain period of time in the therapist-client relationship.
b. The treatment relates to the client’s request for help and treatment goals. These can be adjusted and specified during the process.
3. The agreement can be terminated in the following ways or under the following circumstances:
a. Therapist and client jointly determine that no more sessions are necessary;
b. The client indicates verbally, in writing or via email that he no longer wishes to arrange sessions
c. The therapist indicates, verbally, in writing or via email, that he will no longer give sessions;
d. Client repeatedly fails to comply with the general provisions of this treatment agreement or with agreements made between client and the therapist during the sessions;
e. The therapist is of the opinion that in connection with the client’s problems and the therapist’s competence, the therapist is not competent to treat or guide the client. This is certainly the case when the problem is directly related to contraindications.
4. The agreement ends by operation of law if no session has been agreed for a period of longer than three months after the last session, unless expressly agreed otherwise between therapist and client;
5. When entering into the agreement, an amount per session is agreed for a session. This is included in the treatment agreement. The client pays via bank after receipt of the invoice within 14 days unless otherwise agreed.
6. In addition to provision number 5, the minimum time for sessions with two people is one hour and a maximum of one and a half hours.
7. If the provisions of paragraph 4 apply, a new agreement will come into effect with a possible different hourly rate.
8. The therapist keeps a file of notes of the sessions held and other relevant documents, which can be inspected by the client upon request. (Part of) the file will be copied for a fee of 10ct per page.
9. With your written permission, the treatment starts with an intake interview, after which a treatment plan is drawn up together with you. This treatment plan will be included in your file. The treatment takes place in accordance with your own goals, wishes, working agreements and discussed working method.
10. The therapist adheres to a duty of confidentiality. Client data will only be handed over or communicated to the requested third parties with client’s expressed consent which is provided in the intake form. Regular evaluation sessions take place in which you and the care provider verbally report on your developments within the therapy.
– The sessions last 45-50 minutes or 90 minutes and take place on a regular basis for the sake of ongoing progress.
– You can visit the care provider without a referral from a doctor or specialist. However, if additional information is required, the care provider will contact your general practitioner, occupational health and safety doctor or other specialist. This is always done in consultation with you and you sign the treatment agreement for this transfer. If a different type of treatment is desired, the healthcare provider will refer you to another healthcare institution or specialist.
– If the care provider is ill, no replacement will take place. The treatment will then not take place and will be moved to another date/time.
– In the event of long-term illness, a replacement will be arranged in consultation with you, or the treatment will be stopped.
– The healthcare provider S.Y. Malkin works as a self-employed/freelancer/self-employed person. If necessary, a model agreement can be concluded for companies whose employees make use of the practice offering for providing individual guidance, offering workshops or providing training.
11. If the client, his GP or other practitioner requires a written report of the treatment process with the client, an invoice will be sent to the client. This invoice covers a minimum of one hour work at the hourly rate agreed in the agreement with the client.
12. The therapist is affiliated with the professional association NVPA. The rules of this professional association apply to the therapist. The client can report complaints about the therapist to this professional association. https://nvpa.org/content/voor-clienten-1 The therapist is also registered with the center for complaints and disputes in complementary care SCAG.
13. Client behaves like a guest; he/she adheres to the therapist’s rules. There is no smoking or drinking alcohol during a session. The costs of destruction of the therapist’s property by the client will be recovered from the client. Any form of abuse of the therapist by the client will be reported at all times to the police.
14. S.Y Malkin/SM Training & Counseling is not liable for any adverse consequences that have arisen because the client has provided incorrect or incomplete information, or because the client has known and available information in the medical files of a doctor/specialist or other practitioner, has not provided.
15. S.Y Malkin / SM Training & Counseling is not liable for damage caused to the client’s property by parking on or entering the grounds of the (coaching) rooms rented by the therapist, nor for other damage caused by entering the practice, the hall and using the toilet.
16. File management
– The care provider is legally obliged to keep records. All sessions are reported reproducibly by the healthcare provider. You have the right to request and view these reports and evaluation reports at any time. The file remains the property of the care provider. The file will be destroyed 15 years after completion of the process of your treatment or the last moment of contact.
– The care provider has a duty of confidentiality and will handle your file carefully and confidentially. Information will only be requested and/or provided to other care providers, family, employer or other involved parties with your permission.
– Matters such as the right to information, contact in the context of privacy and consent for treatment are laid down in the Medical Treatment Agreement Act (WGBO) and the guidelines of the umbrella and professional association. This can be requested from the healthcare provider.
– You are responsible for providing the correct information, whether solicited or unsolicited, during the treatment process. You are responsible for your own process. This means that if you feel that the treatment is not helping, you do not understand something or you do not agree with something, you can indicate this yourself. This also applies to any changes regarding medication use, health, health insurance, general practitioner, name and address details, etc.
– S.Y Malkin / SM Training & Counseling is not liable for material damage you have suffered by visiting the practice. This also applies to lost items or damage to your materials during or after a visit to the practice.
– Practice has professional and business liability insurance. This liability insurance protects S.Y Malkin/ SM Training & Counseling against the financial consequences of mistakes made or damage caused during the exercise of the profession and in practice. If the healthcare provider is found liable for damage suffered, the conditions of the insurer’s professional and business liability insurance apply.
17. Reporting code for domestic violence and child abuse
The reporting code regulates the legal manner in which the healthcare provider deals with reporting domestic violence and child abuse. Every healthcare provider with professional secrecy has the right to report suspicions of child abuse on the basis of the Youth Care Act. The right to report includes the right to provide information about the parents and/or child at the request of the Child Abuse Reporting Center, if necessary without the consent of the child and/or parent.
18. Privacy / Personal Data Protection
S.Y Malkin/ SM Training & Counseling keeps track of personal data of clients and is therefore subject to EU regulations (GDPR). You can find more information about this on the website, such as the privacy statement.
19. Payment Terms
You can find more information about this on this website in the section fees and reimbursements.
20. Applicable law
The legal relationship between healthcare provider and clients is exclusively governed by Dutch law. All disputes regarding or in connection with that legal relationship can be settled by the competent court in The Hague, in addition to the competent court under the law.
